Position Summary

This position is responsible for answering the telephone with a delightful tone in a timely manner.  It is also responsible for facilitating walk in customers, vendors and guests.  Remember, you are the first impression of our customers, either on the phone or in person.

 

 

Essential Duties and Responsibilities

·        Promptly and professionally answer all incoming telephones and route them to the appropriate person.

·        Your cell phone is a distraction – please keep it put away during working hours. 

·        Promptly and professionally direct all visitors to the office to the appropriate person.

·        Fold and stuff invoices and statements as needed.

·        Open only checks from mail and deliver all other mail to Controller.

·        Post A/R accounts with mailed in checks to the appropriate accounts and process daily deposit.

·        Schedule outsource service calls when needed.

·        Ensure that outgoing mail has postage and is picked up.

·        Continued training on E-automate to learn more about the business and processes.

·        Input of toner orders and service calls into E-automate from phone calls.

·        Company envelope re-orders; ensure we do not run out.

·        Shred weekly for the General Manager/office staff as needed.

·        Your desk area should be kept clean and organized at all times.

·        Before company meetings and events, make sure chairs are set up the night before.

·        After company meetings or events, keep showroom clean and tidy.  Make sure all trash has been picked up and chairs are back in place.

·        Conference room needs to be kept clean and tidy after each use.

·        At day’s end, turn off the break room coffee pot, turn off showroom and conference room lights, TV monitor, and secure and lock both front doors.

 

 

Expectations of the Job

·        Practice effective time management techniques.

·        Special projects as assigned by management.

·        To become more than just a receptionist.

·        Dress appropriate and presentable to reflect a business image to represent MOEbiz when dealing with the public.

 

 

Minimum Requirements

• High school diploma or GED equivalent
• Minimum of one year receptionist, secretarial experience or equivalent.
• Professional appearance and demeanor.
• Strong verbal and written communication skills.
• Computer literate and able to type 40 wpm.
• Proficient in the use of Windows, Microsoft Word, Excel and the Internet.